Effective Date: March 14, 2026
1. Introduction
Unify Cart, LLC ("UnifyCart," "we," "us," or "our") operates the UnifyCart platform at unifycart.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services.
By using UnifyCart, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information You Provide
- Account information (name, email address, password)
- Business information (store name, business address, phone number)
- Billing and payment information (processed securely via third-party payment processors)
- Support communications (tickets, emails, live chat)
- Content you upload (product images, descriptions, documents)
Information Collected Automatically
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages visited, features used, session duration)
- Cookies and similar tracking technologies
- Log data (server logs, error reports)
Information from Third Parties
- Payment processors (transaction confirmations, not full card numbers)
- Analytics providers
- Identity verification services
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform
- Process transactions and manage your subscription
- Send transactional communications (order confirmations, billing notices)
- Provide customer support
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address fraud, abuse, and security issues
- Comply with legal obligations
- Send marketing communications (with your consent, which you may withdraw at any time)
4. Data Isolation & Multi-Tenancy
UnifyCart uses a database-per-tenant architecture. Each store's data is stored in its own isolated database. We do not share, mix, or cross-reference data between tenants. Platform-level data (account, billing, subscription) is stored separately from tenant store data.
5. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers — payment processors, hosting providers, email delivery services, and analytics providers that help us operate the platform
- Legal requirements — when required by law, subpoena, or court order
- Business transfers — in connection with a merger, acquisition, or sale of assets
- With your consent — when you explicitly authorize sharing with third parties
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. When you close your account, we will delete or anonymize your data within 90 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes).
7. Data Security
We implement industry-standard security measures to protect your information, including:
- TLS/SSL encryption for all data in transit
- Encryption at rest for sensitive data
- Regular security audits and monitoring
- Access controls and role-based permissions
- Automated backups with encrypted storage
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Cookies
We use cookies and similar technologies for:
- Essential cookies — required for platform functionality (authentication, sessions)
- Analytics cookies — to understand how visitors use our site
- Preference cookies — to remember your settings and preferences
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent for marketing communications
To exercise these rights, contact us at privacy@unifycart.com.
10. Children's Privacy
UnifyCart is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the platform after changes constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Unify Cart, LLC
- Email: privacy@unifycart.com
- Web: unifycart.com/contact